- What areas are the orders delivered?
- What should be the minimum cost of the order?
- What if I am not at home?
- How secure is the payment made through credit card on this website?
- How is the personal information collected used?
We mainly deliver in the Melbourne Metro area. For more details and to verify whether your specific postcode is covered please click here or go to 'Contact Us' page.
The order should have at least a minimum value of $25 to be considered for delivery.
The delivery guy will make every effort to make contact with you to let you know that your order has arrived. It includes knocking, door-bell and calling you on your contact number, however if all modes of communication fail the order will be left at your doorstep (preferably under a covered area) and you will be notified with a text message. In case of an apartment building the order will be left in the foyer.
Credit card payments are as secure as done on any other website through PayPal. None of the credit card information is stored by Grocery Logistics (having domain name www.groceriestoyourdoor.com.au).
In order to use the Grocery Logistics website (having domain name www.groceriestoyourdoor.com.au), we may require information from you in order to provide the best possible service.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Any details collected by Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) about its customers are required to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer (SSL) technology. When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org.
Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary with the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) does not share any information with third parties for any unknown or unrelated use.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process on our website.